Problem

If you do not create users and groups using the SBS Console, they will not show up in the SBS Console. If you create users and groups through another method, you can use this procedure to modify the users and groups so they show up in the SBS Console.

Solution

For Users:

1. Open the SBS Console
2. Go to the Users tab under Users and Groups
3. Click Change user role for user accounts
4. Select the role you want to assign to the user
5. Select Add user permissions or settings and click Next
6. Check Display all user accounts in the Active Directory
7. Select the user(s) you want to change and click Change User Role

For Groups

Windows SBS 2008

1. Download the Windows Small Business 2008 Active Directory Group Converter

http://www.microsoft.com/en-us/download/details.aspx?id=21670

Windows SBS 2011

1. Under c:\Program Files\Windows Small Business Server\bin, double-click GroupConverter.exe to launch the Active Directory Group Converter